FAQ

A little more clarity.

Answers to the questions Shopify clothing and footwear retailers ask us most.

About Clothing Clarity

Clothing Clarity is a Shopify reporting app built specifically for clothing and footwear retailers. It shows your sales and stock by style, size, colour, fit and location, as a summary line, size/colour matrix or chart - all on a single, revolutionary, screen called the Clarity Focus Screen. You can see exactly what's selling, what isn't, where your stock is sitting and where your sales are being made.

Independent and growing fashion, clothing and footwear brands that sell on Shopify, whether online only or with physical shops too. It's designed for owners, buyers and merchandisers who need to understand their sales and stock by size and colour.

Shopify's reports are designed for every type of store and so every size and colour combination is treated as though it was a separate product. Clothing Clarity is designed for clothing retail. Clothing Clarity can show all a style's variants combined into a one line summary, then lets you expand it by size, colour, fit or location in one click, drill into a size/colour matrix, and filter, group, rank and chart your data - all without leaving the one page Focus Screen.

Yes, that's what Clothing Clarity does best. Double-click any product to see its size/colour matrix, showing stock, sales, values and more, for any location and date range you choose.

Yes. Click any column to rank your products by it, such as sales value, quantity sold, profit or sell-through. You can do this for whole styles, or for individual sizes and colours. Best- and worst-seller analysis is included in our Free Plan.

Yes. You can analyse stock and sales across all your Shopify locations, or break any product down by location to see where stock is sitting and where it's selling.

Getting started

Request your free trial and if you want to proceed we'll help you connect Clothing Clarity to your Shopify website. As soon as the connection is complete, your Clothing Clarity platform is ready to use - and our one-to-one trainers will be there to familiarise you with the system.

Setting up the link takes around 10 minutes and you can supervise it every step of the way. Your Shopify data will start flowing through within seconds of the link being completed. This linkage is read-only and will not change your web site in any way.

No. Clothing Clarity is designed for clothing retailers, not data analysts. Friendly one-to-one training is available too, and you can call us any time on +44 20 3376 5888.

You will be contacted by your personal trainer who will arrange the linkage to your Shopify site. They will then schedule two or three one-to-one online sessions, where they will show you how to get the most out of your Clothing Clarity system. Each session will take between 15 and 30 minutes and is completely free of charge.

Pricing and plans

Yes. Our Free Plan includes the Focus Screen, size/colour matrices, dashboard, filters and charts for your best- and worst-seller analysis, based on sales value. There's a guaranteed free 12-month trial period, only subject to data volumes being below 10Mb.

Pro starts at £25 a month and Advanced at £50 a month, based on your annual Shopify sales. All prices exclude VAT. See our Pricing page for the full price list.

Yes. You can try Pro or Advanced free for 3 months - no payment card details needed!

Both unlock every report and facility. Pro lets you make one selection in each analysis control, for example one supplier within one date range. Advanced lets you make multiple selections, for example two or more suppliers across multiple date ranges, or jackets and coats for your four London suppliers.

Yes. There's no charge and no long-term contract.

Your data

Yes, absolutely. Clothing Clarity will have read-only access to your Shopify details so it cannot change anything on your website. Your store, website and checkout carry on exactly as normal with your data secured by Shopify as it always has been.

Yes, Clothing Clarity access is very strictly read-only. If you wish you can supervise the whole linkage process (this takes about 10 minutes) so that you can see exactly what's being done, and nothing will be done without your permission.

Yes, we have read-only rights and cannot affect the site in any way.

Yes

If you terminate our agreement just request that we delete all your data and we will then write to you confirming that we have done so.

TRAINING AND SUPPORT

Yes, we encourage our customers to talk to us and do not charge for this in any way.

Yes, absolutely, we actually want to talk to our customers. Call us on +44 20 3376 5888, or use our contact form, and you'll speak to someone who understands clothing and footwear retailing.

Absolutely, we encourage you to speak to our live trainers. Initially they will schedule two or three short sessions with you, to familiarise you with the system, but you can also call them at any time.

Yes, currently you get the same training and help as all our other clients.

Still have a question?

Call us on +44 20 3376 5888 or send us a message.